Available Topics:

AES Downloads

Resources

HOW TO Documents

Manuals

 

AES Downloads:

MIS Web Site Documents\AES downloads\Production_v430.msi (3/2008)

 

Resources:

Common Application Reports (Right Click) (6/2008)

MIS Help Desk FAQ Page (6/2008)

MIS Agency Administrator & Trainer Roles (4/2008)

MIS Task Flow Charts (6/2008)

MIS Management Flow Charts (6/2008)

MIS Agency Setup Guide (6/2008)

 

HOW TO Documents:

How To Run The LIHEAP Household Report (7/2008)

How To Populate Missing Contract Number (7/2008)

How To Add Name To Contact List On Referral Page (6/2008)

How To Correct MIS Installation Error (6/2008)

How To Process LIHEAP Payments For Multiple Individuals Within Same Household (6/2008)

How To Generate The MHTF Application Report (5/2008)

How To Run Speed Test (4/2008)

How To Put A Client Into A Different Household (4/2008)

How To Reset The LIHEAP Income Snapshot (3/2008)

How To Mark For Deletion  (3/2008)

How To Process Debit/Credit (3/2008)

How To Build An Ad Hoc Report  (3/2008)

How To Exit A Client From A Program (3/2008)

How To Sort The Client Listing Report (3/2008)

How To Select Client Programs Or Change Operation Year (3/2008)

How To Link Usernames To Agency Locations (3/2008)

How To Use NonCash Benefits PopUp Screen (3/2008)

How To Refresh Milestones On SAB Page (3/2008)

How To Select The Payment Type For LIHEAP/ECIP Payments (3/2008)

How To Create An Ad Hoc Report To View Activities Without A Contract Number (3/2008)

How To Create  An Ad Hoc Report For Demographic Data Or Exception Report (3/2008)

How To Renew Contract (3/2008)

 

Manuals:

User Report Guide (3/2008)

User Manual (3/2008)

Admin Manual (3/2008)

Basic Manual (3/2008)